At Mitolyn (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit or use our website (the “Service”). By using our website, you agree to the terms described in this policy.
Depending on how you interact with our site, we may collect:
Personal Information you provide: name, address, email address, phone number, billing/shipping address, payment information (when you place an order), and any other information submitted voluntarily (for example, when you contact us, fill out a form, or sign up).
Automatically collected information: technical and non-personal data such as your IP address, browser type and version, device information, pages you view, time spent, and other usage statistics — used to improve site functionality and user experience.
Aggregate / non-identifying data: summarized data derived from individual data (for example, number of visitors, age-range distribution, or general demographics) — used for analytics and improvement of our services.
We use your data for:
Processing and fulfilling your orders — billing, shipping, delivery of products or services.
Communicating with you regarding your orders, account, support requests, or updates.
Personalizing and improving your experience on our website (e.g., remembering preferences, optimizing content).
Internal analytics to understand how our site is used, to monitor and fix bugs, and to improve our offerings.
Optional marketing communications (with your consent), including newsletters, promotions, offers.
We do not sell or rent your personal information to unrelated third parties for their marketing without your explicit consent.
We will generally not share your personal information with third parties, except in these limited scenarios:
To trusted service providers who help process payments, fulfill orders, ship products, or provide customer support.
To third parties when it’s necessary to complete your order (for instance, providing your shipping address to a courier).
When required by law, legal process, or to protect our rights, property, safety, or the rights of others.
If you participate in a co-branded promotion, contest, or joint offer — only information required to fulfil that offer may be shared, and only after obtaining your explicit consent.
To aggregate or anonymized data-sharing partners (e.g. for analytics, advertising) — only non-identifying or aggregated data will be shared, not personally identifiable information.
We (and our trusted partners) may use cookies, web beacons, and similar technologies to:
Remember your preferences and settings.
Track site usage, visits, and performance metrics.
Provide personalized content or advertisements.
You may disable cookies in your browser — but note that doing so may affect website functionality or your user experience.
Our website and services are intended for users 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that personal data from a child under 18 has been collected, we will take steps to delete it.
We take reasonable and commercially appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please understand that no method of data transmission or storage is completely secure, and we cannot guarantee absolute safety.
Depending on your jurisdiction, you may have rights such as:
Requesting access to the personal information we hold about you.
Requesting correction of inaccurate or incomplete data.
Requesting deletion of your data (where applicable).
Withdrawing consent (e.g. opting out of marketing emails).
Objecting to certain processing of your personal information.
To exercise any of these rights or to make a request, please contact us using the contact details below.
We may revise or update this Privacy Policy at any time. When we do, we will post the updated version on this page with the new “Last updated” date. Your continued use of our website after changes are made will constitute your acceptance of the revised policy. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests about this Privacy Policy or how we process your data, you can contact us